Atereo Appointment Booking is a new mobile app that helps NHS Trusts reduce the cost of booking patient appointments.   

Problems Addressed  

NHS Trusts are under extreme pressure, both from lack of money and lack of resources.


NHS Trusts spend millions sending appointment letters and SMS text messages to patients every year, to say nothing of the staff time dedicated to anachronistic processes.

Solution

Atereo Appointment Booking lets contact centre staff securely send appointment details electronically without incurring the cost of postage or SMS text messages, or relying on patients accessing portals. 

Atereo Appointment Booking provides a full audit trail on when messages were sent, opened, and responded to.

If patients have multiple appointments, these can be sent in a single message. 

If a clinic has to be cancelled, cancellation messages can easily be sent to patients.

If an appointment becomes free, even at a late stage, Atereo Appointment Booking can offer it to other patients. 

Features and Benefits: